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"It was very clean, very close to the beach and had a lovely pool area. Restaurants and supermarket nearby. Reception staff friendly. Wifi did not work for me at all. I stayed half board as a solo traveller and I didn't find the staff at the buffet restaurant very friendly and felt a bit uncomfortable and in the way. Staff kept walking by to see if I was finished to clear my plate while I was eating and 2 nights they never took a drink order from me just took away the menu. It's a shame because that let down my overall experience and the irony is I only booked half board because I was alone as when I travel with people we usually go out to eat to try the local restaurants. Also the restaurant is massive so it's not like I was taking up space. "

"I particularly enjoyed the aqua aerobics in the pool each day at 12- the guys from the animation team were excellent- made them good fun. Reception staff were particularly helpful. Good selection of fresh food & the entertainment in the evenings was very good. "

"This was our 5th time to stay at this hotel and we’ve had nothing but good experiences. We always holiday in Playa Blanca and have tried other 5* hotels but we always return to The Volcan. The staff, as always, is so friendly and accommodating. I love how they’ve kept the traditional Spanish feel and decor that makes it a joy to walk around and that they have added modern touches without losing it’s authenticity. It is always spotlessly clean and has the best breakfast buffet with so much choice. Highly recommended."

"The main pool is too cold to use however there is a covered pool which is much warmer. The kids pool is slightly warmer but still too cold for kids to spend too long in. Hotel grounds, rooms and communal areas are very clean and the staff are very helpful and friendly. The food is buffet style and perfectly acceptable. "

"The rooms were well maintained and the facilities were great. I would have to say the option for food for dinner was not great. Better options can be provided."

"Large hot tub, very comfortable for 2. Bed super sized. Very comfortable "

"Clean Lovely pool Lovely staff "

"Beautiful hotel with extremely large pool. Staff friendly and food excellent. Only downside was the lack of evening entertainment."

"We stayed for 4 days and generally enjoyed it. The location is great, easy to get to and travel from, and the staff are very responsive. There’s a lot to do activities-wise during the day, but all activities finish about 1am latest, although that may change in summer. The food was fine- not incredible but more than fine for just four days, there was enough variety. Overall, a very enjoyable experience "